30-Day Refund Policy
At FCFVA.com, we strive to provide a satisfying experience for all our users. If you are not completely satisfied with your purchase, we offer a 30-day refund policy, subject to the terms and conditions outlined below.
1. Eligibility
To be eligible for a refund, you must meet the following criteria:
– The request for a refund must be made within 30 days from the date of purchase.
– The purchase must be made directly through FCFVA.com.
– The refund request must be submitted in accordance with the instructions provided below.
2. Refund Process
To initiate a refund, please follow these steps:
– Send an email to our customer support team at support@fcfva.com with your refund request.
– Provide your full name, email address used for the purchase, and a detailed explanation of the reason for the refund.
– Our customer support team will review your request and respond to you within a reasonable timeframe.
3. Refund Criteria
Refunds will be considered under the following circumstances:
– Technical issues: If you encounter technical difficulties that prevent you from accessing or utilizing FCFVA.com’s services as intended.
– Dissatisfaction with services: If you are unsatisfied with the quality or performance of the services provided by FCFVA.com.
4. Non-Refundable Items
The following items are non-refundable:
– Donations made to FCFVA.com.
– Services provided by third-party vendors or individuals not directly affiliated with FCFVA.com.
– Purchases made through external websites or platforms other than FCFVA.com.
5. Refund Processing
If your refund request is approved, we will process the refund within a reasonable timeframe. The refund will be issued using the same method of payment used for the original purchase. Please note that it may take some time for the refund to reflect in your account, depending on your financial institution.
6. Changes to Refund Policy
FCFVA.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting the updated policy on FCFVA.com.
If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@fcfva.com.